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Are You in a Professional Rut?

By Bonnie Hui-Callahan, PharmD, CDE, Journal of Contemporary Pharmacy Practice, 06/2018

If you are in a professional rut, you are not alone. According to Gallup’s 2017 State of the American Workplace report, only 33% of U.S. employees are engaged in their job and more than half of employees report to be actively looking for a new job or watching for openings. 

Maslach and Jackson define burnout as “a syndrome of emotional exhaustion, depersonalization, and reduced personal accomplishment that can occur among individuals who do ‘people-work’ of some kind.” Lack of resources, poor management, pressure to meet business targets, and feeling undervalued contribute to pharmacist burnout and job dissatisfaction. Furthermore, those who work in direct patient care and regularly experience negative patient interactions are more susceptible to frustration and loss of pride in the profession. Pharmacist burnout can lead to reduced quality of care, absenteeism, low organizational commitment, turnover, and job dissatisfaction, which in turn can severely impact one’s career, workplace, and the profession.